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      Advania

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      First Line Support Interview

      Dec 24, 2024
      Anonymous Interview Candidate
      Newport, South East England, England
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Advania (Newport, South East England, England) in Dec 2024

      Interview

      Was quite difficult and confusing with the recruiter booking in the 1st stage interview as hiring manager was off. 1st stage was really them getting a feel of you and asking you why you should be picked for this role. 2nd stage involved a presentation based on anything you are passionate about, technical interview (make sure you know your network basics) followed by questions on sip, sbc and Microsoft Teams dr. Lastly, a competency based questions around customer service. I want to thank advania for this opportunity.

      Interview questions [2]

      Question 1

      What to do if you can't access a remote server?
      Answer question

      Question 2

      Ability to work under pressure, in a team and what is a good customer service.
      Answer question