The people I interviewed with were friendly. Applied through a job search site. Heard back from them after 2 weeks and setup a phone and video conference interview. They required a proficiency test involving knowing state abbreviations, time zones, being able to find answers through a google search, rewriting an email you would send to a customer, so that it sounds more professional, and a math test where you can’t use a calculator. Sorry. When was the last time you needed to do math and didn’t have a calculator? Between my computer, phone and watch I have access to 3 at all times. Pointless test.