I was excited to interview with Airtable because I think they have a great product and mission, but my experience left a horrible impression of the recruiting process there. I applied online and received a request to schedule an interview within a few days. On the day of the phone screen, the recruiter was 10 minutes late for our call which was scheduled for 1pm. When she finally called, she said she was having a crazy day and had a lot going on - which I completely understood, we're all trying to do our best these days. But then she said the reason for the delay was because she couldn't find my phone number (even though it was listed in the calendar invite for the call, in the application I submitted, and also at the top of my resume under my name...). She also said she had a hard stop at 1:30 and asked if I wanted to reschedule, but then backtracked and said, "you know what, actually, let's just get it over with now." She asked some really generic CS questions, and seemed disinterested and overall unprepared. She didn't give me any insight into the role, or ask me about my professional background (or really gave any indication that she had read my resume/application). After about 15 minutes, she apologized and said that someone was sending her frantic messages and asked again if I wanted to reschedule, but then backtracked once again and said, "you know what, let's just finish this up. Do you have any questions?" When I did ask a couple questions, she was brusque and sounded annoyed. If she decided early on that I wasn't the right fit for the role, I believe there's a polite and professional way to communicate that, without bringing up personal issues and wondering aloud about whether or not to reschedule the call. It had to be the most bizarre phone screen I've ever had in my life. I received a generic note a couple days later that I was not being moved forward in the hiring process. Phone screens are a candidate's first impression of a company, and my experience made me seriously question the professionalism of the CSA recruiting team at Airtable. It's possible this particular recruiter was having an off day, but based on the other review here for a similar role, this seems to be a pattern.

Friendly email setting up the call from a different member of staff. Person who called seemed very disinterested in speaking to me and was quite keen to end the call before it had even started. A huge pity as I had heard great things about Airtable and do feel that this is not what I think they are aiming for in the candiadte experience.