I applied through a recruiter. The process took 3 weeks. I interviewed at Amelia (New York, NY) in Apr 2016
Interview
The interviewer was rude and was not all that friendly. Focusing on Outlook issues. And spoke rude because he said users are rude. he was not clear with the shift.
I applied through a recruiter. I interviewed at Amelia (New York, NY)
Interview
A recruiter reached out to me about the position. He asked me a few HelpDesk questions which were pretty easy. he told me about the position and asked if I was interested. He sold me on being in a FT, 401K and opportunityfor growth.
Interview questions [1]
Question 1
If something is stuck in printing or there is an issue with a printer, how do I resolve that issue?
I applied online. The process took 2 weeks. I interviewed at Amelia in Apr 2014
Interview
New York office will call with a quick phone screen (not much technical on this call), followed by a sit down in the Austin office. The group I interviewed with were polite and interested in my past experience. The second half of my interview didn't take place since management was putting out a fire with a customer. I got a second call for a Telephony position which went nowhere once they knew I interviewed for the service desk a couple weeks prior.
Interview questions [1]
Question 1
The following topics were covered:
- A few questions on routing protocols (BGP,OSPF)
- VTP
- STP... unfortunately the guy (a lead from the support team) asking questions didn't know how a root bridge was selected.
- basic Linux commands