I applied through a staffing agency. The process took 2 days. I interviewed at America's Call Center (Kansas City, MO) in Dec 2014
Interview
Took a few hours, I spoke with 4 different people or so for my interview. Sometimes, more than 1 team are hiring, so you have a few people interviewing you to see where you will fit the best. Also, it is important to see how you interact with different people since we have a team environment.
Interview questions [1]
Question 1
More of a convo, not really a question and answer session.