Customer Service Associate applicants have rated the interview process at At Home with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 51.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 6 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at At Home overall takes an average of 10 days.
Common stages of the interview process at At Home as a Customer Service Associate according to 11 Glassdoor interviews include:
One on one interview: 44%
Background check: 25%
Group panel interview: 19%
Drug test: 6%
Skills test: 6%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 1 week. I interviewed at At Home (Norcross, GA) in Sep 2022
Interview
Roughly 30 minute discussion getting to know the candidate, usually the store director is the person conducting the interview. The SD will get to know you and gauge your personality and ask you a few situational probing questions.
Interview questions [1]
Question 1
What would you bring to the table if I were to bring you in as a cashier?
Easiest interview I had in my life. They just asked my availability because I was in school and the manager was very honest and transparent about the job and what I’d be doing.
Interview questions [1]
Question 1
What is your availability?
What department would you want to work?
I applied online. The process took 2 days. I interviewed at At Home (Riverdale, UT) in May 2019
Interview
I found the position listed on indeed and applied. They got back to me quickly and scheduled an interview at the store. The interview itself was laid back and easy--mainly, they want to know if you can respond positively to difficult customers and if you're comfortable selling the At Home credit card.