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Austin 3-1-1 interview questions
Updated Sep 21, 2023
based on 4 ratings
Difficulty
Average
Experience
Very positive
How others got an interview
100%
Staffing Agency
Staffing Agency
Interview search
4 interviews
Austin 3-1-1 interviews FAQs
Glassdoor users rated their interview experience at Austin 3-1-1 as 75% positive with a difficulty rating score of 2.5 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Call Ambassador and Phone Operator rated their interviews as the hardest, whereas interviews for Customer Service Representative (CSR) and 311 Operator roles were rated as the easiest.
The hiring process at Austin 3-1-1 takes an average of 2 days when considering 4 user submitted interviews across all job titles. To compare, the average duration of hiring at similar companies like BlackRock, Inc. is 14 days, Fabricated Software, Inc. is 2 days, and Apple Inc. is 21 days. Candidates applying for Call Ambassador had the quickest hiring process (on average 2 days), whereas Call Ambassador roles had the slowest hiring process (on average 2 days).
Basic interview questions, smooth process. Interviewer was very nice and it was very straight forward. It was not a long wait at all to be interviewed and it was with 2 people
Interview questions [1]
Question 1
They asked me questions in Spanish to verify if I was bilingual
Really easy interview! Asked a lot of tell me about a time questions. Once you get the job you have virtual training and have to pass a test each week to keep your job,
Interview questions [1]
Question 1
Tell me about a time you felt with a difficult customer
They used the STAR interview model. Not hard to get in. Hard to move up though. It was a panel of 3 people that took turns asking questions from a paper. They each wrote detailed notes on every answer I gave.
Interview questions [1]
Question 1
Describe a time when you had a conflict with a co-worker.