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      IT Support Specialist Interview

      Jul 29, 2018
      Anonymous employee
      Auburn, AL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at BVirtual (Auburn, AL) in Mar 2017

      Interview

      The interview process was very simple, it was a 2 part process. The first one was done as a video interview where you answered prerecorded questions. Once that was completed the company requested a one on one interview on camera where they asked various questions and was required to complete a typing speed test and preform simple computer tasks

      Interview questions [1]

      Question 1

      Name a situation where you had to deal with a difficult customer. What steps did you take to resolve the issue.
      Answer question