I applied online. The process took 2 months. I interviewed at Baltimore County Public Library
Interview
Relatively easy group interview with about 4 - 5 people interviewing. Took about 30 minutes for questions. Given a cart of books to put in order. Cart had both fiction and nonfiction books.
It was successful. Asking basic questions and being able to sell yourself to the company. You must show a high school diploma.
What were my weaknesses? Why would we hire you?
Interview questions [1]
Question 1
How many years have you had in customer service?
Are you available to work flexible shifts?