It was a phone call done by the interviewer. They asked behavioural questions mostly and an example of a time where I've handled a difficult customer. The call was about 30 minutes.
Very long and a verybig lift. There are a lot of steps in the process that extend the timeline. They dig into small details and it isn't clear exactly what they're looking for. I found it very diffficult to know if I was doing well or not.
I applied online. I interviewed at BioRender (Toronto, ON)
Interview
First interview was over the phone with HR. They were able to accommodate lack of access to a phone due to travel and host the meeting on Zoom with camera off. HR was friendly and pleasant.
Interview questions [1]
Question 1
Tell me about a situation when a client wanted to quit.