Customer Service Representative applicants have rated the interview process at Boozt with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.1% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Boozt as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 33%
Skills test: 33%
One on one interview: 33%
Here are the most commonly searched roles for interview reports -
Professional, structured and respectful, was welcomed nicely, offered coffee. Made efforts to calm my nerves. Good questions which made me realize I am not the right person for customer service.
Interview questions [1]
Question 1
How would you handle a customer who is extremely rude to you and calls you all sorts of names.
I applied online. I interviewed at Boozt (Malmö, Skåne) in Mar 2024
Interview
First interview call, spoke to person in English, although role was in Swedish. Person on the other line was kind and asked appropriate questions for the role. They gave task after the interview to translate and also answer some hypothetical customer service emails.
Interview questions [1]
Question 1
Past Experience, why they should hire you, working in a team etc.