Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Brightidea

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Brightidea reviews | Brightidea jobs | Brightidea salaries | Brightidea benefits
      Brightidea interviewsBrightidea Customer Success Manager interviewsBrightidea interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      Oct 14, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Brightidea

      Interview

      Things started out great! Spoke with a recruiter, moved ahead to chat with the manager and the VP of Success (and really liked everyone!), then...nothing. After three interviews, I'd expect some sort of correspondence letting me know I won't be moving forward. Or, if they were taking a bit longer to make decisions, letting me know that they had other interviews to get through and it might be a week or two before decisions were being made. I know this job market is a bit crazy and many recruiters, managers, etc. are busy, but getting ghosted is rude and unprofessional, especially after three rounds of interviews when the candidate pool is theoretically smaller. Again, really enjoyed everyone I spoke with and I think the product is great, but was left a little disappointed by how the process ended.

      Interview questions [1]

      Question 1

      Why Brightidea? Walk me through your current book of business. Tell me about a time you supported a customer.
      Answer question
      1

      Top companies for "Compensation and Benefits" near you

      avatar
      Cisco
      4.0★Compensation & Benefits
      avatar
      Capgemini
      3.7★Compensation & Benefits
      avatar
      Salesforce
      4.4★Compensation & Benefits
      avatar
      ADP
      3.5★Compensation & Benefits