Customer Service Advocate applicants have rated the interview process at CARVANA with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 52.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Advocate roles take an average of 10 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at CARVANA overall takes an average of 17 days.
Common stages of the interview process at CARVANA as a Customer Service Advocate according to 3 Glassdoor interviews include:
Phone interview: 33%
Drug test: 33%
Background check: 17%
One on one interview: 17%
Here are the most commonly searched roles for interview reports -
they called me for a phone interview and then an in person interview. i came 30 min early and expected to wait but someone who was not sean dupree sat down with me. from the moment we sat down he seemed very disinterested and extremely unprofessional. he was twirling his thumbs and not looking at me and looking at his nails and picking at the dead plant in front of us. it seemed as if he decided he wasn’t going to hire me before we even sat down. next time have somebody who doesn’t resemble and act like a child with a mild attention disorder conducting interviews. someone from my job now apparently worked there and also said management sucks and wouldn’t allow him to leave work after his child got hit by a car (he left anyway)
I applied online. I interviewed at CARVANA in Jan 2021
Interview
Overall it was a quick interview process. The recruiters were very friendly and had good communication skills. I’d say as long as you have a clear schedule the process is quick.
I applied online. The process took 1+ week. I interviewed at CARVANA in Oct 2014
Interview
Was contacted by a recruiter for a phone interview.
After the interview, I continued with the interview process by scheduling an in-person interview. I talked with the supervisor, met the team, and had a tour of the facility.
Interview questions [1]
Question 1
Tell me about a time when you went out of your way for a customer.