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      CARVANA

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      Customer Advocate Field Operations Interview

      Apr 7, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at CARVANA in Apr 2021

      Interview

      I found this position listed on the Carvana careers website and applied online. The next day I received an email from a recruiter asking me to give them a few times when I'd be available to do a phone interview. The request came right before a holiday weekend, so I did not get back to them until the following Monday. I had my phone interview that Tuesday. I'm not sure what the company is looking for in a candidate as I felt that I was well qualified for this position with many years of professional driving experience and customer service experience, serving a wide variety of customers. The day after my phone interview I received an email saying they had decided to move forward with other candidates. I know I could have done this job very well, yet I was not even given a chance to interview in person for it. Just look at Carvana's commercials and the images of people who work there on their website and you can see that they do not favor anyone over the age of 40 to work there.

      Interview questions [2]

      Question 1

      Tell me what you know about our company.
      1 Answer

      Question 2

      Tell me about a time when you went above and beyond to provide service for a customer.
      Answer question
      2

      Other Customer Advocate Field Operations Interview Reviews for CARVANA

      Customer Advocate Field Operations Interview

      Jan 20, 2021
      Anonymous Interview Candidate
      Houston, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at CARVANA (Houston, TX) in Feb 2020

      Interview

      The woman giving the interview was easy-going she sent me an email to schedule a time that will work for me we both agreed on a time and we had the interview.

      Interview questions [1]

      Question 1

      1) Why would you be a good fit for the customer advocate field operation position at Carvana? 2) What do you know about the company? 3) How did you deal with a challenge at work? & How did you resolve it?
      Answer question

      Customer Advocate Field Operations Interview

      Dec 21, 2019
      Anonymous Interview Candidate
      No offer
      Neutral experience

      Application

      I interviewed at CARVANA

      Interview

      Submitted my resume for the position but was declined, however the staff at Carvana were courteous enough to give me a very quick response even though it was a refusal.

      Interview questions [1]

      Question 1

      Many qualified candidates applied and another applicant was chosen.
      Answer question