I applied through a recruiter. I interviewed at CCI Call Centres (Durban) in May 2026
Interview
It was very nerve breaking at first but I calmed down and I got positive feedback and a lot of positive outcomes. The interview had a lot of interesting questions about myself and my skills in which they were answered promptly and with enthusiasm.
I applied through a recruiter. The process took 3 days. I interviewed at CCI Call Centres (Durban) in May 2026
Interview
The interview process started with basic questions about my background and previous experience. I was asked to introduce myself, explain why I wanted the role, and answer customer service scenario questions. The interview was straightforward and focused on communication skills, confidence, and how I would handle customers.
Interview questions [1]
Question 1
Tell me about yourself and explain why you want to work as a Customer Service Representative.
I applied online. I interviewed at CCI Call Centres (Umhlanga) in May 2026
Interview
I had a short interview process that started with submitting my application online. I was then contacted for an interview where I was asked about my communication skills, organisation, ability to multitask, and how I would handle confidential information. The interviewer was professional and friendly, and the process felt comfortable overall. I was also asked situational questions to test problem-solving and customer service abilities.
Interview questions [1]
Question 1
How would you handle multiple tasks and manage your time effectively as a Personal Assistant?
I applied through a recruiter. I interviewed at CCI Call Centres (Umhlanga) in May 2026
Interview
I went to a group interview with the recruiter, did assessments including typing, English and Numeracy, and then did final interview with the OM. After that I also did a Speech test.
Interview questions [1]
Question 1
They asked if I will be able to work a night shift.
