I applied in-person. The process took 1 day. I interviewed at CCI Call Centres (Umhlanga) in Sep 2023
Interview
The Interview process was the whole day where we had to read something than write a typing test, than the last interview for the day was differentiating between empathy and sympathy.
I applied through a recruiter. The process took 3 days. I interviewed at CCI Call Centres (Umhlanga) in Mar 2026
Interview
I came in and I first did my screening assessment and I passed it and moved to the assessment room and I also passed thr assessment and finally reached the final interview which was a success as well
Interview questions [1]
Question 1
What value would I add in the business and what experience do I have in the contact center business
I applied through a recruiter. I interviewed at CCI Call Centres (Cape Town) in Feb 2026
Interview
The interview process went by without any hiccups. They were very patient and asked engaging questions which they use to gauge your abilities in problem solving, handling stresseful situations and your general computer skills.
I applied through a recruiter. I interviewed at CCI Call Centres (Umhlanga) in Nov 2025
Interview
It was great, that woman was polite and understanding. It was great, I was a little bit nervous at first but she was able to calm me down and make me feel comfortable.
Interview questions [1]
Question 1
How will I be able to handle a customer if they complain about a driver damaging there property.
