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COTS interview questions
based on 2 ratings - Updated May 5, 2026
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COTS interviews FAQs
Glassdoor users rated their interview experience at COTS as 50% positive with a difficulty rating score of 4 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Service Representative and Care Manager rated their interviews as the hardest, whereas interviews for Customer Service Representative and Care Manager roles were rated as the easiest.
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Screening call plus two rounds. Was interesting and nice to meet multiple staff members. They were really interested in data and systems to make sure we understand computers and case management recordkeeping systems.
Intimadating very scary in front of the clients and stumbling words and studdering with what to say and do and prove it before they hire you and also make you take a written test