I applied online. I interviewed at CSOSA (Washington, DC)
Interview
It was a panel interview of three people asking about 10 questions and a few scenarios. Being that it was a federal job, the process was very long. It took much more than a month after applying to be contacted for an interview.
Interview questions [1]
Question 1
How would you handle a situation if a client became angry and rude in the absence of your supervisor?