I applied online. I interviewed at CapTel Service Specialists in Sep 2014
Interview
You can e-mail them your resume and depending on where they are in a hiring cycle you can get a call anywhere from within 24 hours to within 2 weeks. They bring you in to pass a test that will quiz you on spelling, typing, spotting grammatical errors and your ability to listen to a recording and repeat it verbatim. Takes maybe 30 minutes and isn't very challenging. Then they will give you a call back or schedule a second interview where they basically just ask your availability, all you have to do to get hired is pass the exam from the first interview and then be available to work the times of their training class (either 9 to 3 or 4 to 10 M-F) pretty flexible with scheduling after that.
Pretty standard comprises of a phone interview and an in person orientation. Expected to wear business casual and the hiring manager in the Orlando branch was easy to talk to and professional.
Interview questions [1]
Question 1
Asked about my experience learning a new skill-sets
First part of the interview consist of ability tests- to see if you can do the job, if you pass the second part is a standard q&a interview with standard general interview questions.
I applied online. The process took 1 day. I interviewed at CapTel Service Specialists (Orlando, FL)
Interview
The interview process is fairly simple. You are called into an office to take basic tests for typing speed and spelling. They are super nice about the whole process, working with you through every step.
Interview questions [1]
Question 1
They asked for you to spell a certain number of words that are usually "difficult."
