There were three steps in the interview process. -30-minute zoom call with a Director of Client Operations to talk about my current role, past experiences, and the open role with CardX . -Second was a Client Support Associate Assessment, where I was asked to complete work-related tasks. The assessment was well structured and gave me a good understanding of how my day to day will look. -Final step was a zoom "On-Site," where I had a chance to meet with multiple team members. The overall interview process was very transparent, welcoming, and enjoyable. It seemed they have an excellent collaborative culture, and everyone I met was amiable and seemed like they would be fun to work with.