Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Certinia

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Certinia reviews | Certinia jobs | Certinia salaries | Certinia benefits
      Certinia interviewsCertinia Customer Service Manager (CSM) interviewsCertinia interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Manager (CSM) Interview

      Feb 23, 2022
      Anonymous Interview Candidate
      Irvine, CA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 3 months. I interviewed at Certinia (Irvine, CA) in Dec 2021

      Interview

      Interviewed twice with recruiter and 3 different managers. Sent several follow-up emails but utlimately they stopped responding without ever telling me the direction they were going. I guess after 2 months they chose to move on with other candidates but they never told me. Pretty unprofessional.

      Interview questions [1]

      Question 1

      Lots of questions about client management experience and engagement strategies.
      Answer question
      3

      Top companies for "Compensation and Benefits" near you

      avatar
      Apple
      4.2★Compensation & Benefits
      avatar
      Intel Corporation
      3.7★Compensation & Benefits
      avatar
      Qualcomm
      4.0★Compensation & Benefits
      avatar
      Honeywell
      4.0★Compensation & Benefits