Customer Support Engineer applicants have rated the interview process at ChartHop with 3.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 81.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Engineer roles take an average of 12 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at ChartHop overall takes an average of 18 days.
Common stages of the interview process at ChartHop as a Customer Support Engineer according to 3 Glassdoor interviews include:
One on one interview: 23%
IQ intelligence test: 15%
Background check: 15%
Phone interview: 15%
Skills test: 15%
Presentation: 8%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 2 weeks. I interviewed at ChartHop in Jan 2022
Interview
I did a total of 5 interviews and 1 technical assessment that was take home. Every step was very transparent and enjoyable. The recruiter was extremely responsive and informative. after every interview I knew what the next step was and the time lines that I was given were accurate.
Interview questions [1]
Question 1
how would you describe an API to someone who doesn't know anything about programming?
I applied through an employee referral. I interviewed at ChartHop (New York, NY) in Apr 2022
Interview
Four round interview process speaking with multiple people within the Company. This gives you a good feel of what type of work environment you would be in. From speaking to the recruiter, to talking with the VP, everyone was personable and easy going.
Overall my experience was welcoming and I felt that I had a clear understanding of the role and responsibilities from the start!
The people at ChartHop truly care!
Interview questions [2]
Question 1
Describe a time you had to deal with a difficult customer and how you handled the situation.
I applied through an employee referral. The process took 1+ week. I interviewed at ChartHop (Nashville, TN) in Jan 2022
Interview
Submitted my resume and received a call from their HR the same day. They then scheduled a meeting with the hiring manager the next day.
I completed a skill quiz and had three more interviews with more of the team. I was then offered the job within a week of applying.