The overall process was smooth and easy. The information provided was detailed and all of the concerns I had were resolved at that time. It was nice getting so many options to schedule an interview with times to fit my schedule.

Was greeted, called the wrong name three times, immediately sat down and went into the tests. I had to repeat the recordings as they were being said. I told the person who was testing me that I couldn't hear the recordings very well, but they said the volume was as high as it would go. I was straining to hear the recordings and got the "test" recordings correct because they were slower and I could concentrate on them enough to hear them. With the "non-test" recordings, they were a bit louder, but I still had trouble hearing them. They were, however, faster so I didn't have time to strain to hear them and try to focus on the words in order to repeat them back. I still tried to repeat as much as I could. The person in charge of the tests was typing while I was doing the tests. The next test was one in which I had to listen to a recording and circle errors on a paper. That recording was still too quiet and I obviously failed. One look at the first couple sentences and the person told me that "unfortunately" I wouldn't go to the next phase due to how I did on finding errors in the last recording. As I went out to my car, I noticed I already had an email from the person doing the tests and from the timestamp, it had been sent around when I was still trying to repeat back the recordings before I had even listened to the error test. I was frustrated by this experience because as an organization for the D/deaf and HoH community, I would think they'd have accessible equipment. I didn't want to "out" myself during this "interview" process, but I'm disabled and have a TBI, which has left me with some hearing loss. It's not enough hearing loss to impact most daily activities, but I usually need electronic devices to be set to louder settings. I wanted to work with this organization because I understand some of what the D/deaf community goes through (and funnily enough, this experience is just one of those things), but I was denied that opportunity based on a disability I didn't feel comfortable disclosing because it affects me beyond just a little hearing loss. It stung even more that it was decided WHILE I was still being tested. I can apparently reapply after 90 days, but this experience has been so negative and disheartening as a disabled person applying to a company that helps disabled people.