As a whole, I felt a bit disappointed by the lack of communication from the recruiter responsible for this role. During my initial call with the recruiter, they mentioned that they would try to get back to candidates about next steps by the end of the following week. Three days after that date, I sent a note to the recruiter to check in and another a week after that. I did not receive a response to any of my emails and instead received a generic template rejection that was sent separately. It is completely understandable that this is a busy recruiting season, however reliable communication is a huge factor of a positive candidate experience. The two individuals that founded this company have a very compassion-driven brand, so it is a bit odd to me that this would not extend to candidates.