Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Continu

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Continu reviews | Continu jobs | Continu salaries | Continu benefits
      Continu interviewsContinu Customer Success Manager (CSM) interviewsContinu interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Success Manager (CSM) Interview

      Oct 2, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Continu in Jun 2023

      Interview

      Interviewed at Continu about a year ago and I didn't have the experience they were looking for, which is totally fine. Applied for another CSM role that I definitely had the experience for about a year later. When I said I interviewed a year ago the conversation changed immediately, as if I wasn't allowed to apply again. They got back to me two days later saying the position had been filled. Yeah okay... so why'd you interview me then? I clearly threw them off when I said I had interviewed there in the past. Fast forward a couple months to now, which I saw another CSM role that caught my eye. I emailed them directly and received no response. I followed up with them once more and the next day I received an automated email that they won't be moving forward. Clearly Continu isn't interested in interviewing the same people twice, despite having the experience necessary. Kind of a shame actually, because if someone expresses interest in your company like that maybe it's a good thing, no?

      Interview questions [1]

      Question 1

      Standard recruiter screen questions were asked
      Answer question
      1
      avatar
      Continu response
      2y
      We are so sorry that you had this experience. It is never our intention to make anyone feel unwelcome or unable to express interest in our roles. We have seen unbelievably high application volumes on some roles and the process tends to move fast. Roles do sometimes get filled while there are still candidates early in the process (or in the application queue). While we try to create a personal experience for candidates, as a small team it is often not possible to connect with every applicant personally. We understand that this translated as disinterest in your background and take ownership for that. We wish you the very best in your job search and hope to hear from you again at some point in the future.

      Top companies for "Compensation and Benefits" near you

      avatar
      Cisco
      4.0★Compensation & Benefits
      avatar
      Capgemini
      3.7★Compensation & Benefits
      avatar
      Salesforce
      4.4★Compensation & Benefits
      avatar
      ADP
      3.5★Compensation & Benefits