Customer Service Representative applicants have rated the interview process at Continuum Global Solutions with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 69.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 12 days to get hired, when considering 73 user submitted interviews for this role. To compare, the hiring process at Continuum Global Solutions overall takes an average of 11 days.
Common stages of the interview process at Continuum Global Solutions as a Customer Service Representative according to 73 Glassdoor interviews include:
Phone interview: 26%
Drug test: 17%
Skills test: 14%
Personality test: 12%
Presentation: 11%
Background check: 11%
IQ intelligence test: 5%
One on one interview: 4%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 4 weeks. I interviewed at Continuum Global Solutions (Montego Bay) in Feb 2021
Interview
It was an average interview. However maintain eye contact and always leave a positive feedback, ensure you are on time and punctual. Nevertheless, relax you got this. Best of luck.
I applied online. I interviewed at Continuum Global Solutions in Jun 2025
Interview
It was 30-35 minutes long they asked simple questions like about your past work experience, and what were your tasks in the jobs they also ask what makes you interested in the job.
I interviewed at Continuum Global Solutions (Pennsburg, PA)
Interview
Very fast, was called shortly after applying for the position. Very busy call center. They did offer different shifts that you bid for. They also provide the equipment which was nice. Would be nice if they offered longer training. It is a lot of information to take in
Easy, filled out the application. Within two days I got an invite to have a phone interview via email. only one interview with the recruiter. Got the offer soon as I ended the call.
Interview questions [1]
Question 1
Are you able to work the required shift without interruption?