I applied online. The process took 1 week. I interviewed at Copia (San Francisco, CA) in Sep 2022
Interview
I was interviewed by Paige for this position last year. I have a feeling that she was new to conducting interviews at the time because she didn't take any time to talk about the company or to ask me any standard interview questions. It was very no-nonsense and I felt like I was being grilled for information rather than being interviewed. Several times throughout the interview, she would ask two long questions in one breath, which made it difficult to give a logical answer. I normally feel great after interviews, but I did not enjoy this one. That's not why I'm giving a negative rating though—the uncomfortable interview alone would receive a neutral rating from me as I understand conducting interviews takes practice. The reason I am leaving a negative review is because I was ghosted after the interview. I really don't understand companies that can't take 30 seconds to send out an email saying, "Sorry, we're going in a different direction." It's very unprofessional.
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Other Customer Success Manager Interview Reviews for Copia
I applied online. The process took 2 weeks. I interviewed at Copia in Apr 2022
Interview
I had a 30 minute Zoom meeting with the Director of Client Success where she asked many questions. I was contacted for an interview within a couple of days of applying for the job and scheduled the interview about a week out.