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      Covea Insurance

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      Customer Service Representative Interview

      Jun 20, 2025
      Anonymous Interview Candidate
      Halifax, England
      No offer
      Negative experience
      Average interview

      Application

      I applied through other source. I interviewed at Covea Insurance (Halifax, England) in Jun 2025

      Interview

      I had a really disappointing experience with them.After going through the interview process and spending time preparing and engaging with their team, I was completely ghosted — no updates, no feedback, not even a rejection message. It’s extremely unprofessional to leave candidates hanging, especially after they’ve taken time and effort to show interest in the role. A simple follow-up or closure email would’ve shown basic respect. Based on this experience, I’d be cautious about how the company values people’s time and communication. If this is how they handle candidates, it makes me question what it’s like to work there.

      Interview questions [1]

      Question 1

      6 competency based questions and one writing assessment
      Answer question

      Other Customer Service Representative Interview Reviews for Covea Insurance

      Customer Service Representative Interview

      Jun 24, 2021
      Anonymous Interview Candidate
      Halifax, England
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Covea Insurance (Halifax, England) in Mar 2021

      Interview

      I applied online via their website. The recruiter contacted me to discuss my CV and then asked about availability dates to commence with face to face interview and completing a psychometric test. Then once completing had a face to face interview with 2 recruiters.

      Interview questions [1]

      Question 1

      Name a time when you worked as part of a team.
      Answer question

      Customer Service Representative Interview

      May 9, 2021
      Anonymous employee
      Halifax, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Covea Insurance (Halifax, England) in May 2018

      Interview

      Friendly interview with competency based questions, found it to be quite generic. however the interviewer put me at ease as i was nervous. heard back from the company in a few days via phone call. then was offered contract of employment shortly after. nice place to work, if you enjoy customer service based roles.

      Interview questions [1]

      Question 1

      experiences working apart of a team? Individual? times faced a difficult situation?
      Answer question

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