I applied through an employee referral. The process took 3 months. I interviewed at Crayon (Boston, MA) in Nov 2021
Interview
Consisted of 5 interviews. First two were with a senior CSM manager. Next was with his counterpart. 4th was with the team lead and 5th (Presentation) was with the VP of customer success and the head of customer ops.
The interviews were choppy and disorganized. No clear direction in how the interviews would be conducted. Follow-ups were up in the air and there was a lack of follow through.
Interview questions [1]
Question 1
Tell me about a difficult experience with a client and how it was resolved
