It was easy and informal . They just ask you about urself and what past jobs you have had how you have had experience in customer service . They also asked me to role play a situation with a customer to sell a product

The manager made me walk around the store for 15 minutes while he chatted with colleagues. After that, we had a very brief discussion about my experience. I was then told to hand out low-quality flyers in an almost empty store for another 10–15 minutes. After that, I had to do a roleplay where I pretended to sell a £2,000 TV to another colleague while the manager watched. I rated the interview difficulty as “very difficult”, not because of the questions, but because it was genuinely difficult not to just walk out. The entire process took about an hour and felt extremely dragged out, mainly because the manager spent most of the time talking to other staff instead of conducting the interview properly. Overall, it came across as very unprofessional. The actual questions were basic. However, the job was advertised as 14 hours per week, but during the interview I was told all employees start on a 4-hour contract. The manager literally said that “more hours are a reward” based on sales performance. So not only was the interview process unnecessarily drawn out and awkward, but the role itself wasn’t even worth it. The pay is minimum wage, and it’s essentially a commission-based sales job — except instead of earning more money, you earn more hours. Of course I was not interested after being told it was a 4 hour contract, but they also do not provide feedback after wasting your time. I have many years of experience in retail so I just have to assume the manager probably could tell I don't like being deceived..