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      Daedalus Books

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      Customer Service Representative Interview

      Jun 12, 2016
      Anonymous employee
      Columbia, MD
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Daedalus Books (Columbia, MD) in Apr 2015

      Interview

      The interview was casual and fairly brief. I was interviewed by the manager and someone from HR. They were very nice and friendly. They asked about previous job experience, my interests, and skills. They also asked about the type of books/music/movies I like so that they could compare it to the items they sell in their catalog. They explained what my job duties would be and the hours they were offering.

      Interview questions [1]

      Question 1

      What type of music do you listen to?
      Answer question
      1

      Other Customer Service Representative Interview Reviews for Daedalus Books

      Customer Service Representative Interview

      Apr 1, 2016
      Anonymous employee
      Columbia, MD
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Daedalus Books (Columbia, MD) in Jun 2015

      Interview

      You fill out the application online, they contact you and schedule an interview with you. Once you complete a second paper application there either 1 or 2 of the call center managers will interview you and what days you would be willing to work. After the interview, the HR department contacted me within 1-2 days offering me the position and asked when I could officially start.

      Interview questions [1]

      Question 1

      How would you deal with a difficult customer?
      2 Answers
      2

      Customer Service Representative Interview

      Apr 11, 2016
      Anonymous employee
      Columbia, MD
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Daedalus Books (Columbia, MD) in Apr 2015

      Interview

      The interview was very straightforward and comfortable. Prior to the interview, I filled out a sheet with my favorite books and types of music. In addition to questions about my responses, I was asked my reasoning for choosing Daedalus and what I would do with a difficult customer. They each asked questions about my previous work experience as well.

      Interview questions [1]

      Question 1

      Why do you want to work for Daedalus?
      Answer question
      1

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