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      Dental Office

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      Office Manager Interview

      Oct 11, 2024
      Anonymous employee
      Salt Lake Valley
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Dental Office (Salt Lake Valley)

      Interview

      My interview was performed at the office in the open with the other staff members. The process took place in a very casual environment & relaxed, comfortable setting-even with all other staff members in attendance. This provided a great opportunity for me to meet the staff, spend some time getting to know them while taking advantage of the opportunity to ask questions I had re:the position! This also provided the dentist & staff to ask ?’s they had about my commitment to the job while also emphasizing to them I was in it for the long run & intended to stay to be there for the dentist so there wouldn’t be a need for them to start all over again! I was able to emphasize my strong work ethic wasn’t something I took lightly! I was able to let them know who I was as a dedicated, hard worker,no matter the task, & that I was someone who wouldn’t settle for less than my best to get past the learning curve & eventually become a strong asset & advocate for the Dentist & staff members alike! I explained that although I had much to learn & that it’d probably take some time to get up to speed, that I wouldn’t ever give up & was there to stay! My own expectations for myself allow me to work hard until I find the knowledge & rythem necessary to become successful at fulfilling my job in the most efficient way, becoming a true asset to the company no matter what! It was just something I was in for the long haul, & wouldn’t ever give up!

      Interview questions [1]

      Question 1

      The job was previously held by an office manager who had been there for years. Because it was the 1st office manager this Dentist had to recruit a replacement for & hire for the 1st time ever, I think there were some very real & unattainable exoectations & feel no matter who the 1st person was to replace the prior manager of 14+ yrs, was never going to succeed until the realization that hiring someone without prior experience in that industry, without experience managing a dental office without any prior experience, was going to fail the unrealistic expectations that were held by a dentist who’d never had to replace his office manager before, & was used to the prev. manager that’d been fulfilling that role for many, many yrs! It didn’t matter how many hrs I worked outside my paid, normal work hrs by my own choice to learn as quickly as possibly, it became nothing more than something I felt I was set-up to fail-not succeed-bc of the lack of work days/hrs I was told I could work-WHILE trying to learn the job-which was far less than the prev. manager was working-which made zero sense?!! I gave so much of my dedication & time during the work hrs I was allowed to actually work (which was 3 days of the wk instead of 4-5 days the prev manager (who again, had been there 14+ yrs??) So I’d often stay after work hrs, on my own free time, just trying to perfect & become familiar & efficient at my job & the many roles it required of me! This job took so much from me after dedicating so much of myself & time to this-which Infelt I was never set up for success! This would’ve been true no matter who they hired after their prev.manager! I feel like employers would benefit far more from investing in employees who have incredibly strong work ethic, a strong desire to become part of making the company a success (even willing to work for free to get past the learning curve!) I believe this whole- heartedly, as work ethic, dedication to an employer &/or success of a company & willingness to do whatever it takes to get where they need to be & help elevate the company.. are all traits, characteristics & qualities you want in your employees that cannot be taught, while everything else about the job, duties required & all the roles needing to be learned CAN be taught!! When employers aren’t willing to invest in people with the key qualities & traits that become the cornerstone & foundation of a company’s success, I feel are employers that do not understand the things that’re so crucial in finding that success & not worth wasting your time working for them knowing there’s no way to succeed at the job you were hired to do! Thats WAY more info.than asked for re: the interview question I was to provide! However, I think this issue is a systemic problem with professionals who are great at their trade or craft, but do not know how to run the business side of things successfully!! (Sorry…IMO it’s something that again, I feel is a systemic problem- especially among professionals with a trade that’s never taught them great business skills that could be elevated so easily to an understanding of how to help your business become successful,& is definitely something to consider when looking for a job that’s a good fit for a person with excellent people skills,desire to learn the job-no matter what it takes, & has a work ethic that just can’t be taught!
      1 Answer

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