I applied online. The process took 2 weeks. I interviewed at DevonWay in Sep 2023
No offer
Negative experience
Average interview
Application
I applied online. The process took 2 weeks. I interviewed at DevonWay (Columbus, OH)
Interview
Initial screening call. Then 30 minute interview with hiring manager and another senior level individual. Given subsequent test on proprietary system. Received follow up questions after completion. I declined to pursue job further based upon attitude from hiring manager. They have a complex proprietary system, it can do a lot of complex business functions, it would take years to truly be an expert in it. But unless you are specifically committed to becoming an expert in it, it is not any more transferable as a specific job skill than learning any other company's custom software to deliver whatever business needs.
Interview questions [1]
Question 1
Why didn't I go above and beyond and do more configuration for 'extra credit' after completing the configuration task?
DevonWay is generally well-regarded by its employees and boasts high retention rates. However, there are opportunities for improvement in their interview process, which I'll outline below: 1. The initial HR screener provided an overview of the organization but lacked detailed information about the role or team. 2. Candidates are asked to complete a Technical Challenge upfront, consuming a substantial amount of time (5 hours) before any interaction with a hiring manager. Additionally, there's pressure to complete the extra credit project, which may not align with the candidate's strengths. 3. After completing the technical task, there was a week of silence, followed by inquiries about my educational background, even though this information was in my application. I was then informed that a Bachelor's degree is a strict requirement for the organization. In order to enhance the candidate experience, it would be beneficial for DevonWay to clearly state educational requirements in job descriptions and reconsider the sequence of technical challenges in their hiring process.
Thank you for taking time out of your day to review your experience. DevonWay strives for excellence in all areas and we apologize for the breakdown in communication. We are actively working to improve our recruiting process and appreciate your feedback.”
I applied online. The process took 3 weeks. I interviewed at DevonWay in May 2022
Interview
Initial interview with administrative assistant followed by a technical assessment which is really just giving you access to a test environment for their product and providing guided instructions for basic usage.
This technical assessment was a very time intensive process as the product has a steep learning curve, poor UI (felt like I was using windows 95), and the assignment document wasn't always the clearest. Budget at least 2-3 hours for the assessment at a minimum. They ask for you to do open ended "extra credit" to show off if you internalized the assignment.
Finally there was a follow-up interview to discuss the assessment and test your understanding of the product. They asked for references at the end of the final call but then didn't bother to contact any of them before sending the "thanks, but no thanks" Letter.
Advice: If you're going to ask for references as a part of your process mention that earlier on then the final interview and if you do ask for them at least use them.
Interview questions [2]
Question 1
Basic "tell us about a time when..." questions for any customer facing role.