This is not a very difficult process, you can go through the interview with good communication skills, problem solving and listening to the issues of the customer are important.All the best
Interview questions [1]
Question 1
Will you listen to you a customer and resolve his issue if he is angry on the company from the past one year?
normal procedure for 3 round one in oral, other is written then group discussion, that is why normal selection process for hiring of customer care executive for calling, emailing and backend
I applied through an employee referral. I interviewed at DigiCall Teleservices
Interview
This is a boo so the interview process is not a tough part, each one gets salary or package according to their interview, It totally depends upon your communication skills that how much you are going to get, As I was intern and it was my first intern so it was a great learning experience for me.