I applied through an employee referral. The process took 2 weeks. I interviewed at Direct Outbound Services
Interview
quick and painless. the interview lasted like 15-20 minutes. I waited for interviewer for 5-10 minutes no real background check. E.O.E. it takes about two to three weeks to complete entire process.
Interview questions [1]
Question 1
Have experience in phone etiquette and customer service?
how do you deal with difficult customers?
have you ever lost temper? if so did you compose yourself?