Front Desk Agent applicants have rated the interview process at Encore Boston Harbor with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 63.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Agent roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Encore Boston Harbor overall takes an average of 14 days.
Common stages of the interview process at Encore Boston Harbor as a Front Desk Agent according to 2 Glassdoor interviews include:
Skills test: 33%
Phone interview: 33%
One on one interview: 33%
Here are the most commonly searched roles for interview reports -
I interviewed at Encore Boston Harbor (Everett, MA)
Interview
Interview was focused on previous experience and situation based questions. I completed 3 interviews before being offered the role. I met with three different managers from within their department. I would recommend looking up the company values and ensuring that aligns with your work/life.
Interview questions [1]
Question 1
Tell me about a place where you regularly receive great customer service and why.
I applied through an employee referral. The process took 3 weeks. I interviewed at Encore Boston Harbor (Everett, MA) in May 2024
Interview
Applied to an office manager role on the hotel side and a front desk agent role. Got the bait and switch method by mgmt which set the tone for my experience. I did a video call with a regular manager that was perfectly normal and straightforward/ simple and then did a very long sit down meeting in person. It was silly
Interview questions [1]
Question 1
while pretending they were considering me for a manager role, they asked me about leadership strategy and then didn't offer me a leadership position, offered me the lowest entry level position instead. there was no reason to ask me leadership questions, turns out they only promote from within so I was never in the running for a mgmt role at all which I found out at the very end of my second interview. I was shocked based on the nature of the conversations we had been having. I found that to be quite rude/ inconsiderate/ bold and disrespectful. They asked way harder questions than were needed for an entry level role so it was all a charade to make me want to invest several years at a low rate of pay to be a manager down the line.