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      Outbound/Inbound Enrollment Specialist Interview

      Jun 16, 2026
      Anonymous employee
      New Orleans, LA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Encoura (New Orleans, LA) in Jun 2026

      Interview

      Completed application then received a form to fill out about a few days later. After filling out form, received a phone call/screen interview to review the position and to schedule zoom interview. Once you get the zoom interview it is a 45-60 minute interview where they test you internet connection and a brief computer navigation test followed by traditional interview questions relating to the role

      Interview questions [1]

      Question 1

      When you encounter a question or a situation that you don’t immediately know how to resolve for a customer what steps do you take?
      Answer question