Just a normal interview. Was asked about my previous call centre role. There were situation based questions. If you have faced a difficult customer or not. How did you handle it. How did you resolve issue.

Online interview, 5 questions, limited time to answer. Asked about why do you want to join us, describe a day to day life of an energy Consultant, what makes a good manager. But the platform they use had some issues. My first answer was submitted blank due to some technical difficulties. Starting the process with a bump effected on rest of the process