Initially, the process begins with an online situational assessment. Upon successful completion, the candidate will be interviewed by the Marketplace Manager. If the interview is successful, the candidate will be offered a position with the company.
HR Phone interview. Generally quite easy and conversational. General questions about who you are and work experience etc. Pretty much a box ticking exercise, do you have right to work and over 18 etc.
The interview process was friendly, professional, and well-structured. The interviewer asked clear, practical questions about customer service, teamwork, and real shop situations, making it feel comfortable and genuinely conversational throughout.
Interview questions [1]
Question 1
How would you handle a customer who’s upset about losing a bet?