I applied through a recruiter. The process took 3 weeks. I interviewed at Enterprise Mobility (Long Beach, CA) in Nov 2007
Interview
Some minimal email contact with the recruiter, then the first interview is set up w/ someone from HR. She/he basically just tells you about the position, sees if you are still interested. That one is relatively low key. The next interview is 2 hours long. You spend an hour at a location, observing the day to day activities of the branch. After that you interview with the Area Manager. A little more intense than the first, but still pretty straight forward. They want to know that you aren't going to buckle under pressure and that you like people. After that the third interview is with a manager and a regional manager. Significantly more intense. They want to know that you can stand the hours, the pay, the tough situations. Being friendly and talkative is a huge plus. As long as you can keep your cool and are quick with your answers, you are golden.
Interview questions [1]
Question 1
Identify a time that you had to solve an issue in your workplace that was unsual or difficult.
I interviewed at Enterprise Mobility (Toronto, ON)
Interview
More conversational than a typical interview style making it much more in depth and interesting. As a candidate you also get to know how the person across you made it to where they are now, using the same trainings you would eventually learn.
Interview questions [1]
Question 1
What would you do differently than other potential candidates to become an amazing MT.
It was an average difficulty interview with the most standard, basic questions. The interviewer had a deadpan, annoyed face and looked and sounded like she didn't want to be there. I didn't prepare for it and didn't pass, but I don't think most people will have a problem if they just prepare beforehand
Over the phone, Called me from a headhunter and talked about the role and asked if i was interested, then a 30 minute conversation with a recruiter at the branch to see if i was a fit, then in person