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      Epignosis

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      Related searches: Epignosis reviews | Epignosis jobs | Epignosis salaries | Epignosis benefits
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      Customer Happiness Specialist Interview

      Jul 20, 2022
      Anonymous employee
      Athens, Athens, Attica

      Other Customer Happiness Specialist Interview Reviews for Epignosis

      Customer Happiness Specialist Interview

      Jul 17, 2025
      Anonymous Interview Candidate
      Athens, Athens, Attica
      No offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Epignosis (Athens, Athens, Attica) in May 2022

      Interview

      There were 3 interview stages; one voice call with the HR representative, two video calls, one with the department head, and then one with the team leads I'd be working under. I haven't been through a lot of interviews, so I was extremely nervous, but all the representatives made me feel relaxed and welcome. Couldn't be nicer.

      Interview questions [1]

      Question 1

      How come you didn't focus on getting a job related to your degrees?
      1 Answer
      Positive experience
      Average interview

      Application

      I interviewed at Epignosis (Athens, Athens, Attica)

      Interview

      One quick online interview with an HR associate, another on site with two TLs and a final one online with another TL and the VP. Overall all of them were friendly and accessible and wanted to make tou feel comfortable, the interviews felt more like a dialogue, which was sth I really appreciated.

      Interview questions [1]

      Question 1

      How would I deal with an angry customer Why I wanted to leave my current job What's an important trait in customer service
      Answer question
      avatar
      Epignosis response
      5mo
      Thanks so much for taking the time to write this review, especially on the interview process. After re-assuming the CEO role on June 10th, 2025, one of my top priorities has been to improve this experience, aiming to be more efficient, effective and also clear. Giving constructive feedback to the candidates, is also one of the things we work on. I know there's a ton of work to do and quite a large room for improvement. But we shall really do our best. Thanks again for taking the time to write this review. -- Dimitris