I applied through a recruiter. The process took 3 weeks. I interviewed at EstarOnline (Christchurch, Canterbury)
Interview
Recommendation through recruiter for the role. Had a initial phone interview with the team manager, an in person interview with the team manager, a second in person interview with other managers and a half day which required writing some mock emails and user flows.
Interview questions [1]
Question 1
How would you manage customers who have complaints about charges in their billing?