I applied through college or university. The process took 1+ week. I interviewed at Explain Market Research (Newcastle upon Tyne, England) in Sep 2015
Interview
Really positive interview; the job is explained in detail and the purposes of all the aspects were discussed in length. The clients of the company were talked over, explaining the reasoning behind why these clients use Explain and why the job was important in maximising their customer service. I would have preferred meeting with the call-centre manager but nonetheless, enjoyable and well managed.
Interview questions [1]
Question 1
What experience do you have with dealing with awkward customers?