I applied online. The process took 2 weeks. I interviewed at Farrow & Ball (London, England) in May 2022
Interview
In person, friendly and smooth. They called me within a couple of days to have a phone interview. Then a face to face one where they explained a bit more about the role expectations and if it matched my experience.
Initial video call with store manager which lasted around 15 minutes. Was invited to interview the same week 2 days after the initial screening call (which was slightly odd but they said the assistant manager was going away so I'm guessing they had to make a decision right before they'd leave at the end of the week, and I got the sense that if I declined the given date they wouldn't have given me a face to face interview). Spoke in depth for 30minutes about experience and about the company, quite formal questions and need to give answers with examples, be concise and knowledgable about colour perception and interiors in general as well as having a relevant background and career aspirations. Managers were very friendly and accommodating, was then shown around the back rooms and asked if I had any more questions. Was sent a rejection the following Monday.
Interview questions [1]
Question 1
What's your favourite Farrow & Ball colour? If I painted my walls [blue colour] what would you pair with it in the same room on a different wall of a north facing window? Why do you want to work here? What are you looking to gain from this role? Why are you specifically looking for part-time work? What do you think happens in this role (what does the showroom assistant do)?
Informal first interview over coffee. Discussion from my personal experience and background, my impression of the brand and why I think I would be a good match for the role.
Interview questions [1]
Question 1
What are some questions you would ask customers to assess which colours and schemes to suggest to them?
