Customer Service Representative (CSR) applicants have rated the interview process at Focus Services with 1.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 55% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 2 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Focus Services overall takes an average of 5 days.
Common stages of the interview process at Focus Services as a Customer Service Representative (CSR) according to 6 Glassdoor interviews include:
Drug test: 27%
One on one interview: 20%
Skills test: 20%
Phone interview: 13%
Background check: 7%
Personality test: 7%
Presentation: 7%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Focus Services (Greenville, NC) in Feb 2021
Interview
Interview process was great! It was an virtual interview. Staff were very friendly and professional. It was a 3 process interview. When she offered me the job, she gave me the warmth that I was looking for.
I applied online. I interviewed at Focus Services (Greenville, NC) in Oct 2020
Interview
Easy they hire anyone. You should have no difficulties. They are friendly and honestly can’t wait for you to finish answering five questions to hire you because no one stays after training and they have a big turn over rate.
Interview questions [1]
Question 1
What do you plan to accomplish with a position here?
I applied online. The process took 2 days. I interviewed at Focus Services (Roy, UT) in May 2018
Interview
Short and sweet. The HR lady was extremely funny and made me feel comfortable. She asked about my previous experience and got to know me a little bit. I signed my papers, did my typing test, and I was hired the next day.