I applied through an employee referral. The process took 1 day. I interviewed at Foley Family Wines (Sonoma, CA) in Mar 2022
Interview
Interview was very professional. 3 people were on the panel asking many questions about customer service. I suggest demonstrating your interpersonal skills, adaptability, calmness and passion. This job is less about the wine ( wine is easy to learn) but more about excellent customer service, team work, being detailed and solution focused.
Interview questions [1]
Question 1
Have you dealt with a difficult customer, how do you approach that situation?
