Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      FordDirect

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: FordDirect reviews | FordDirect jobs | FordDirect salaries | FordDirect benefits
      FordDirect interviewsFordDirect CX Product Specialist/SME interviewsFordDirect interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      CX Product Specialist/SME Interview

      Jan 23, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a staffing agency. I interviewed at FordDirect in Dec 2023

      Interview

      They were very good at keeping in contact. They had a couple rounds and made me come in office. It seemed to be going excellent. The very last question before I left the room resulted in me mentioning that I was laid off.After telling me they would be in touch in 2 weeks they disappeared and I had to chase them down to tell me they had hired someone else. It is disrespectful to take someone through the interview process and not have the gall to update them on the fact that they are not moving forward, no matter what the reason. Do better.

      Interview questions [1]

      Question 1

      Tell me about the CX initiatives you have worked with
      Answer question