Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Fragomen

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Fragomen reviews | Fragomen jobs | Fragomen salaries | Fragomen benefits | Fragomen conversations
      Fragomen interviewsFragomen I9 Customer Support Specialist interviewsFragomen interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      I9 Customer Support Specialist Interview

      Aug 9, 2019
      Anonymous Interview Candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Fragomen in Aug 2019

      Interview

      The first round the recruiter called me and we went over my resume. I asked him about the compensation for the role, he stated they will let me know if they decide to move on with me. I took a 40 questions test. The recruiter called me again and scheduled an interview with the manager. Again, I asked for the compensation since they were " Moving forward" with me. The recruiter James told the manager will go over that. Second round came - I spoke to the manager. He loved my answers. I ended up asking him about the compensation since thats what I was told. The manager told me that's not his task and that the recruiter James should have informed me about it. The following week I got another call from someone to move forward. I had a very difficult time understanding the lady as we kept putting me on speaker. I asked her about the compensation and she said she will find out ASAP. I got a call within 20 mins to find out the pay was way less than my expectations. Had I known the pay would be low I wouldn't have wasted my time taking the assessment or even thought about moving forward.

      Interview questions [1]

      Question 1

      How do you deal with angry customers?
      Answer question