I applied online. The process took 5 days. I interviewed at Frontline Managed Services (Atlanta, GA) in Sep 2019
Interview
Interview was pretty simple. The Floor Manager and his Training Manager asked me questions within a call center environment, customer service, and computer skills. Being that I have a bachelors degree in Business Admin/Computer Information Systems they already knew I was a great fit.
Interview questions [1]
Question 1
Tell me about a time where your supervisor gave you feedback on something. How did you take the feedback?
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Other Service Desk Analyst Interview Reviews for Frontline Managed Services
I interviewed at Frontline Managed Services (Maumee, OH)
Interview
First phase is a phone call. Then you take a test over customer service and technology. Then you interview with someone from the service desk department. Some repeat questions between the three conversations
I applied online. I interviewed at Frontline Managed Services (Saint Louis, MO) in Nov 2022
Interview
They ask you a couple of very simple questions. They don't expect you to know everything. Just answer what you can in the best way possible. Admit what you don't know.
Interview questions [1]
Question 1
How would you go about handling an issue between you and a co-worker?