Is it hard to get hired at Fusion Contact Centers?

Glassdoor users rated their interview experience at Fusion Contact Centers as 14.3% positive with a difficulty rating score of 1.43 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Service Representative and Email Customer Service Agent I rated their interviews as the hardest, whereas interviews for Customer Service and Tier I Tech roles were rated as the easiest.

How long does it take to get hired at Fusion Contact Centers?

The hiring process at Fusion Contact Centers takes an average of 9 days when considering 7 user submitted interviews across all job titles. To compare, the average duration of hiring at similar companies like BlackRock, Inc. is 14 days, Fabricated Software, Inc. is 2 days, and Apple Inc. is 21 days. Candidates applying for Tier I Tech had the quickest hiring process (on average 1 day), whereas Customer Service roles had the slowest hiring process (on average 30 days).

Where can I find Fusion Contact Centers interview experiences by job title?

Customer Service Representative (4) ; Phone Agent (2)

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Fusion Contact Centers interview questions

Updated Dec 27, 2017

based on 7 ratings

Difficulty

Very easy

Experience

Mostly negative

How others got an interview

43%
In Person
In Person
43%
Applied online
Applied online
14%
Other
Other

Interview search

7 interviews

Tier I Tech Interview

Dec 27, 2017

Anonymous employee

Accepted offer

Negative experience

Easy interview

Application

I applied online. The process took 1 day. I interviewed at Fusion Contact Centers (Reno, NV) in Jun 2017

Interview

they sat me down in an office chair in their training room and asked me about three rapid answer questions, then offered me the job. After that was two weeks of minimum wage training that was absolutely mandatory and if you were late or could not attend you were cut from the onboarding process

Interview questions [3]

Question 1

Do you get nervous around phones?

1 Answer

Question 2

Where did you hear from us?

1 Answer

Question 3

Would you have any issues starting in the next week?

1 Answer

Email Customer Service Agent I Interview

Mar 9, 2017

Anonymous employee

Accepted offer

Negative experience

Easy interview

Application

I applied through other source. The process took 1 day. I interviewed at Fusion Contact Centers (Santa Maria, CA) in Feb 2013

Interview

Standard application process; only change was they wanted applicant to take a typing test, they wanted applicant to be able to type greater than 25 wpm. After that, they did the interview.

Interview questions [1]

Question 1

Tell me about a time when you had to deal with an irate customer and how you solved their problem without going negative.

1 Answer

Tech Interview

Feb 18, 2016

Anonymous employee

Accepted offer

Negative experience

Easy interview

Application

I applied online. The process took 1 day. I interviewed at Fusion Contact Centers (Reno, NV) in Mar 2014

Interview

very inquisitive about anyhting knowledgeable. no real professionaism provided, no real questions, basic repetative questions, anything that should have been asked was not, unprepared for the interview process. unable to feel real readynness for a interview, skype interview.

Interview questions [1]

Question 1

difference between a modem and a router.

1 Answer

Viewing 1 - 5 of 7 Interviews

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